Terms & Conditions

1. Bookings & Payments

• All rentals must be booked in advance through our website, by phone, or via email.

• A deposit or full payment may be required to secure your reservation.

• We accept secure online payments via approved platforms.

• Final balances must be paid before delivery.
  
   

• 2. Delivery & Setup

• We deliver, set up, and sanitize all rental equipment before your event.

• You must ensure there is a clear, flat space for equipment setup.

• We are not responsible for delays due to blocked access or unsafe conditions at your location.
  
   

• 3. Rental Duration

• Standard rentals are based on a set number of hours, typically 4–6 hours unless otherwise stated.

• Additional hours may be added for an extra fee, based on availability.
  
   

• 4. Cancellations & Refunds

• Cancellations made [X] days in advance may receive a partial or full refund (see Refund Policy).

• Last-minute cancellations or no-shows may forfeit deposits.

• Refunds will not be issued for events impacted by customer error or lack of preparation.
  
   

• 5. Responsibility & Safety

• Rented equipment must be supervised by an adult at all times during use.

• Customers are responsible for damages caused by misuse, negligence, or lack of supervision.

• Equipment must not be moved after setup.
  
   

• 6. Weather Policy

• If severe weather is forecast, we will work with you to reschedule or issue a credit.

• For safety reasons, rentals cannot be operated in high winds or heavy rain.
  
   

• 7. Liability

• BOUNZ’S is not liable for injuries, damages, or losses occurring during use of our equipment. By renting from us, you agree to assume all responsibility and risk during your event.
  
   

• 8. Changes to Terms

• We may update these terms from time to time. Continued use of our services constitutes your agreement to the revised terms.