Shipping Policy
Service Area
We currently deliver to the following areas:
[List your cities/towns or delivery zones]
If you're unsure whether we serve your location, feel free to contact us before booking.
Delivery & Pickup Times
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Delivery is scheduled in advance and coordinated with you prior to your event.
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We typically deliver 1–3 hours before your event start time and pick up shortly after your rental period ends.
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Setup and takedown are included with all bounce houses and large equipment.
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Delivery Fees
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Local deliveries within [X] miles of our base location are free.
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A delivery fee may apply for locations outside our standard range. This will be calculated at checkout or discussed during booking.
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Customer Responsibilities
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To ensure smooth delivery:
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Make sure the setup area is clear, flat, and free of debris.
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Ensure an adult is present at the time of delivery and pickup.
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Notify us of any obstacles (fences, stairs, pets, etc.) in advance.
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Missed Deliveries
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If we arrive and no one is available, or the setup area is not ready, we may:
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Wait up to 15 minutes before leaving.
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Charge a return trip fee if we must come back later.
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Weather Delays
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In the event of severe weather or unsafe conditions, delivery may be delayed or rescheduled for safety reasons. We will notify you immediately and work to find the best solution.
