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Shipping Policy

Service Area

We currently deliver to the following areas:
[List your cities/towns or delivery zones]

If you're unsure whether we serve your location, feel free to contact us before booking.

 

Delivery & Pickup Times

  • Delivery is scheduled in advance and coordinated with you prior to your event.

  • We typically deliver 1–3 hours before your event start time and pick up shortly after your rental period ends.

  • Setup and takedown are included with all bounce houses and large equipment.

     

  • Delivery Fees

  • Local deliveries within [X] miles of our base location are free.

  • A delivery fee may apply for locations outside our standard range. This will be calculated at checkout or discussed during booking.

     

  • Customer Responsibilities

  • To ensure smooth delivery:

  • Make sure the setup area is clear, flat, and free of debris.

  • Ensure an adult is present at the time of delivery and pickup.

  • Notify us of any obstacles (fences, stairs, pets, etc.) in advance.

     

  • Missed Deliveries

  • If we arrive and no one is available, or the setup area is not ready, we may:

  • Wait up to 15 minutes before leaving.

  • Charge a return trip fee if we must come back later.

     

  • Weather Delays

  • In the event of severe weather or unsafe conditions, delivery may be delayed or rescheduled for safety reasons. We will notify you immediately and work to find the best solution.

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